Storables Shipping & Order Processing Information
Toll Free Customer Service (866) 227-0092 M-F 9-5 PST
Shipping & Delivery
Storables uses UPS (United Parcel Service) to ship all our web orders. All orders shipped from our Portland, OR location receive a tracking number email so you can track your order the minute it leaves our warehouse.Delivery Methods
For your convenience we offer two UPS delivery options for online purchases:
Orders shipping to the 48 Contiguous US States
Standard Delivery 3–5 Business Days
Expedited Delivery 2–3 Business Days
If you wish to ship to Hawaii, Alaska or place a large commercial order, please contact our Customer Service Department at 866-227-0092 and we will be happy to help you!
UPS Transit Times
Please see our transit map below to determine shipping time to you from our Portland, OR warehouse.
Storables Shipping Charges are based on the amount of your merchandise. Please see our table below:
15% of Total
60% of Total
Additional Shipping Charges
Because furniture, racks and other large items are bulky and/or heavy, these items have an additional shipping charge; this charge is listed in under or next to the item price and is in addition to the Standard or Expedited Delivery charges, which are listed above. This is graphically represented by our Additional Shipping icon, the 18-wheeler truck
Some products may require a higher shipping charge than what is charged at checkout. For these exceptions, you will be contacted prior to processing your order to confirm the additional shipping charges. If you have any questions regarding shipping during your shopping process, please call our Customer Service Team at 866-227-0092.
APO/FPO and P.O. Boxes
Please note, at this time we are unable to ship to APO, FPO or PO Boxes. Please call our Customer Service Team at 866-227-0092 for alternate shipping options.
Canada /International Orders
We do not ship outside the contiguous US at this time. Please contact us at 866-227-0092 for shipping information for AK, HI and Canada.
Storables.com is based in Oregon, a sales tax-free state. We do charge applicable sales tax for orders shipping to California, Minnesota and Washington.
Our goal is to process all orders within 24 hours of receipt during regular business hours. Orders are processed and shipped from our Portland, OR warehouse during regular business hours (Monday through Friday 9:00AM – 4:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order, you will be contacted within two business days.
Please note: Items ordered together will not necessarily be shipped together. All shipping charges include order processing, item selection, packaging and transportation of items.
Canceling an Order
Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policy for easy returns. If your order has not been shipped, please call our Customer Service Team at 866-227-0092.