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Storables Privacy Policy  

Toll Free Customer Service (866) 227-0092 M-F 9-5 PST

 Email: webservice@storables.com


Storables is committed to respecting the privacy of our customers and all visitors to our website. We are serious about safeguarding your privacy and maintaining the security of your personal information. We will not sell, share, or rent your information to others, ever. We take every possible precaution to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience.


What information do we collect when I order from Storables?

When you purchase from Storables, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information in the checkout area so we can process your order. When you register for “My Account”, you must also choose your Username and Password and provide those to us. Once you've registered, you will have an account at Storables. (Please note: For your protection, we do NOT store your credit card information once your order has been processed. You will have to enter the number each time you order.)


How do we use collected information?

Your information is used to process your orders and personalize your shopping experience on Storables, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Storables is able to shorten your checkout process.

If I sign up for email newsletters and discounts

Storables does offer our visitors and customers the opportunity to receive email newsletters and promotions from Storables. Our email list is private and is never rented, sold or given out to a 3rd party. When you sign up for email promotions from Storables, you can be 100% assured that you will only receive emails from us. In compliance with email marketing best practices, every email we send has an unsubscribe link. You may also be removed from our email list by sending an email to webservice@storables.com.


Browsing

When you browse our website at Storables.com, you do so anonymously. We do not collect your name, email address or any other personal information unless you provide it to us at checkout and complete your order. If your browser is set to accept cookies, your browsing activity is tracked by our site anonymously. This information gives us data on which parts of our website are visited. This is also commonly called using cookies to track a user's visit.


How do we protect and secure your information?

Storables has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, you are always on a secure server. All sensitive information supplied by you is transmitted via Secure Socket Layer (SSL) technology supplied by Verisgn, Inc and securely stored in Storables' database for the purpose of processing and shipping your Storables order. We never store your credit card information on our servers.

Your credit card information is provided to our secure payment gateway, Authorize.net, only for the purpose of approving your purchase, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.  The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, Industry leading encryption hardware and software methods and security protocols to protect customer information, Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

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If you have questions about our policy, please email us at webservice@storables.com.